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Privacy Policy

Our privacy policy guidelines regarding the collection and use of personal or corporate information that you provide to us. This privacy policy was last updated on 4 February 2013. Browns Ladders Ltd may modify the provisions of this privacy policy from time to time.

The new provisions will be effective as soon as they are posted. Please check this page periodically to ensure that you are aware of any change.

Types of Information We Gather and How We Use It

Browns Ladders Ltd do not disclose buyers' information to third parties other than to carriers when order details are processed as part of order fulfilment. In this case, the third party will not disclose any of the details to any other party.

Data collected by this site is used to:

a. Take and fulfil customer orders

b. Administer and enhance the site and service

c. Only disclose information to third parties for goods delivery purposes

We will NEVER disclose your personal data to any third party company other than for the specific delivery of your goods.

We also use your email address to send out our newsletter, if you have requested that we do so.

At any time you can remove your name and related information from our database, and we will provide you a choice to opt-out if you don't want your information used for any purpose or a particular purpose. You can review and update your information by contacting us at sales@brownsladders.co.uk

Links

Browns Ladders Ltd website may contain links to other websites of interest to our users.

Browns Ladders Ltd does not control the privacy practices of these other sites. You should make sure that you know when you have left our website and, if the website you visit collects personal information, that you have read that site's privacy policy.

Security

Browns Ladders Ltd protects your personal information with several security measures. In addition to normal precautions such as physical security and firewalls, we have strict internal security policies.

Information sharing and disclosure

Browns Ladders Ltd does not provide information about you, except as set forth herein:

We will provide the information collected in the event we are required to provide such information by a court, administrative or governmental order or subpoena or other legal process. If we believe it is necessary to share your information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, violations of Browns Ladders Ltd's Terms & Conditions or as otherwise required by law we will provide the information collected.

Privacy Complaints

If you have any questions regarding this policy or believe that Browns Ladders Ltd has not complied with the provisions of this privacy policy or you wish to remove your personal data from our records, please email us at info@brownsladders.co.uk

General

These are our current privacy policy guidelines that can be modified at any time by Browns Ladders Ltd. This is not a contract.

Cookies

Browns Ladders & Ceilings Ltd website is committed to protecting your personal information. We have created this cookies policy in order to provide comprehensive information about Browns Ladders & Ceilings use of cookies across its website.

Information about cookies

What is a cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile device (referred to here as a "device") browser from a website's server and is stored on your device's hard drive.

Each website or third party service provider used by the website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website or third party service provider to access the cookies it has already sent to you, not the cookies sent to you by other sites or other third party service providers.

A cookie will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.

What is a browser?

A browser is an application that allows you to surf the internet. The most common browsers are Chrome, Internet Explorer, Firefox and Safari. Most browsers are secure and offer quick and easy ways to delete information like cookies.

What do cookies do?

Cookies record information about your online preferences and allow us to tailor the websites to your interests. Information supplied by cookies can help us to analyse your use of our site and help us to provide you with a better user experience.

Types of Cookies

First Party Cookies

First party cookies are set by the website you are visiting and they can only be read by that site.

Third Party Cookies

Third party cookies are set by other organisations that we use for different services. For example, Browns Ladders & Ceilings Ltd uses external analytics services and these suppliers may set cookies on Browns Ladders & Ceilings Ltd behalf in order to report. The website you are visiting may also contain content embedded from, for example, YouTube or Flickr and these sites may set their own cookies.

Session Cookies

Session Cookies are stored only for the duration of your visit to a website and these are deleted from your device when your browsing session ends.

Persistent Cookies

This type of cookie is saved on your device for a fixed period. Persistent cookies are used where we need to know who you are for more than one usage session. For example, if you have asked us to remember preferences like your username.

How do we use cookies?

Analysis

We use cookies to analysis our website via Google Analytics. These cookies allow us to see how our the website performs and how visitors interact with the website. The data and information from these cookies allows us to make improvements to give a better service and user experience as well as seeing areas were errors may occur.

We can also see how often users have visited, where they leave our website, where they enter our website and what marketing channel is most effective for our marketing campaigns.

Cookie management

You can choose how cookies are handled by your device via your browser settings. The most popular browsers allow users to a) accept all cookies, b) to notify you when a cookie is issued, or c) to not receive cookies at any time. If you choose not to receive cookies at any time, the website may not function properly and certain services will not be provided, spoiling your experience of the website. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

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